FAQs

LIVE AT ASSEMBLY ROXY

How can I attend the in-person concerts at Assembly Roxy?

Our concerts are produced in line with Scottish Government health guidelines and performances are subject to social distancing measures and guidelines at the time. You will be able to purchase bubbles of 1 or 2 tickets and will be seated accordingly when you arrive at the venue. If you book multiple bubbles for larger groups, please note that we cannot guarantee that you will be able to sit together. You will not need a vaccine passport to attend our events.

What will happen when I arrive at Assembly Roxy for the concert?
Doors will open 30 minutes before the concert starts, please arrive promptly. Latecomers will not be admitted.

You will also be required to wear a mask at all times unless drinking.

Tickets will be sent by email. Please print out or show staff on your phone on the day.


If I test positive, or come into contact with someone with COVID-19 can I get a refund?
Yes. If you are unable to attend, we can offer a refund if you contact the box office before 6pm the day before the event.

ONLINE CONCERTS

How can I watch the online concerts?
If you purchase in advance, you will be sent a link to the Digital Day Pass before 5pm on Friday 18 February. If you purchase after 5pm on Friday 18 February, you will be sent the link as soon as your booking is processed. If you have not received your link, please check your junk/spam folder. If it’s not there, please email boxoffice@adjazz.co.uk

How long do I have to watch the gig online?
All concerts will be available until 5pm on Friday 25 February.

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