FAQs

When do doors open?

Opening times vary – please check your ticket for door opening times. Please arrive promptly. Latecomers will only be admitted on the discretion of the venue team.

How will my tickets arrive?

Tickets will be sent by email. Please print out or show staff on your phone on the day.

I have purchased a EJBF22 Online Festival Pass, how can I watch the online concerts?

If you purchase in advance, you will be sent a link to access the Digital Hub on Monday 11 July. If you purchase after this date, you will be sent the link as soon as your booking is processed. If you have not received your link, please check your junk/spam folder. If it’s not there, please email boxoffice@adjazz.co.uk

How long do I have to watch the online gigs?

All concerts will be available until 5pm on Sunday 14 August.