Online

Online booking is available 24/7 on this website – https://ejbf.co.uk/

By phone

You can book your ticket by calling 0131 226 0013. The booking line is open Monday–Friday,10am-5pm.

Payment can be taken by credit or debit card for online and phone bookings. All tickets must be paid for at the time of placing the order. We cannot reserve tickets for any event.

In Person

Tickets will be available in advance from the Fringe Box Office, 180 High Street, EH1 1QS (open Monday–Friday,10am-5pm).

Credit and debit card payments can be made online, by phone and at the festival box office. All tickets must be paid for at the time of placing the order. We cannot reserve tickets for any events.

We charge on a per order basis to keep our booking fees as low as possible.

All transactions will be subject to the following fees:

Transactions under £25 = £0.50

Transactions from £25 – £75 = £1.50

Transactions over £75 = £2.50

Please note that booking fees are a cost incurred for processing the tickets and are non-refundable.

Under 16s go FREE to any Novus concert at the St Bride’s Centre if accompanied by an adult. These tickets must be booked in advance and are subject to availability on 0131 226 0013. Babes in arms (Under 2s) go free to any concert at the St Bride’s Centre.

Student standby concessions priced £5 are available on the door for concerts at the St Bride’s Centre. Proof of status must be shown.

If a Child ticket is listed, this is for those under 16.

For visitors that require a support worker or personal assistant, a complimentary ticket is available.

Please call 0131 226 0013 for all access booking and questions.

All tickets are non-refundable and non-exchangeable, with the exception of a cancelled event, which will be refunded within 28 days.

The festival reserves the right to change event line-ups and content may be subject to change. Refunds will not be issued if the event is still taking place.

Lost or stolen tickets are non-refundable.

No refunds or discounts will be given for a whole or partial event(s)not attended.

Seating is unreserved at our venues, meaning it is ‘First-come, First-served’ If you have any questions about the seating arrangements at a particular venue, please call 0131 226 0013 or email boxoffice@ejbf.co.uk.

Edinburgh Jazz and Blues Festival reserves the right to reserve seating for invited guests, press and visitors with access requirements.

Opening times vary – please check your ticket for door opening times. Please arrive promptly. Latecomers will only be admitted on the discretion of the venue team.

There will be no storage facilities for luggage or coats at any of our venues during the festival.

Please adhere to the age range specified for concerts at Edinburgh Jazz and Blues Festival.

Under-18s must be accompanied by an adult.

Your ticket is a QR Code which will be sent by email and can be printed at home or shown at the venue on your mobile phone. Please note: you will receive one QR Code per transaction – this can be used for all events booked. If you have any issues, please call 0131 226 0013 or email boxoffice@ejbf.co.uk.

In your e-ticket you will find an Apple and Google Wallet link for each performance booked. When viewing your e-ticket on a suitable mobile device, just click the relevant option and it will load the e-ticket to your wallet. 

Due to restrictions placed by Apple and Google. This option is not available if you purchase 10 or more tickets for a single performance.

If your ticket is refunded due to a show cancellation it will still appear in your wallet, therefore you will need to delete it yourself. 

You can share a QR code using Apple and Google Wallet. This will create a QR code per ticket rather than the QR code per transaction in the e-ticket. Once the tickets are added to your wallet, open the wallet on your mobile device and follow the ‘Share’ options. Please note, you can only share e-tickets to and from the same device type (ie Apple to Apple). 

We would recommend using the standard SMS to share the QR code, as the design of the message created by Apple and Google Wallet is clearer using this format. 

Once you have shared the ticket, we would recommend deleting the ticket from your own wallet to avoid confusion when getting tickets scanned.