When do doors open?
Opening times vary – please check your ticket for door opening times. Please arrive promptly. Latecomers will only be admitted on the discretion of the venue team.
How will my tickets arrive?
Your ticket is a QR Code which will be sent by email and can be printed at home or shown at the venue on your mobile phone. Please note: you will receive one QR Code per transaction – this can be used for all events booked. If you have any issues, please call 0131 226 0013 or email firstname.lastname@example.org.
Who do I speak to if I have questions about accessing the venue?
Please call 0131 226 0013 for all access booking and questions.
I have purchased a Blues From The Vaults Digital Pass, how can I watch the online concerts?
If you have purchased a Digital Pass, the link to access the concerts will be included in you ticket. If you have not received your link, please check your junk/spam folder. If it’s not there, please email email@example.com
I have purchased a ticket for a live concert, how do I get my free Blues From The Vaults Digital Pass?
If you have also purchased a live ticket, simply add the digital pass to your order and the £5 will be removed at checkout. If you have not received your link, please check your junk/spam folder. If it’s not there, please email firstname.lastname@example.org
How long do I have to watch the online gigs?
All concerts will be available until 5pm on Sunday 12 November.