Terms and Conditions

LIVE AT ASSEMBLY ROXY

 Refunds for cancelled performances/events must be obtained from the point of purchase. Please note ticket booking fees are non-refundable.

 If you test positive, or come into contact with someone with COVID-19, we will offer a refund if you contact the box office up until 6pm on the day before the concert.

 Ticket promotions or special offers are subject to availability, and may be withdrawn at any time. Retrospective discounts cannot be applied to existing bookings.

 Management reserves the right to alter or change the event programme or content at any time.

 Please check your ticket/s on receipt carefully and contact us immediately if there is a mistake.

 Tickets can be purchased in bubbles of 1 or 2 tickets and you will be seated accordingly when you arrive at the venue. If you book multiple bubbles for larger groups, please note that we cannot guarantee that you will be able to sit together.

 Doors will open 30 minutes before the concert starts. Please arrive promptly.

 Latecomers will not be admitted.

 You will also be required to wear a mask at all times unless drinking.

 Tickets will be sent by email. Please print out or show staff on your phone on the day.

DIGITAL DAY PASS – SATURDAY 19 FEBRUARY

If you purchase a Digital Day Pass in advance, you will be sent a link to access the concerts before 5pm on Friday 18 February. If you purchase after 5pm on Friday 18 February, you will be sent the link as soon as your booking is processed. If you have not received your link, please check your junk/spam folder. If it’s not there, please email boxoffice@adjazz.co.uk

All concerts will be available to watch until 5pm on Friday 25 February.

Tickets are non-exchangeable, and non-refundable after purchase, except in the case of cancelled performances/events.

 Refunds will not be issued for events that the customer is unable to access online due to technical issues determined to be outwith the event managers control, including but not limited to; customer internet service provider downtime, speeds or bandwidth, localised browser and/or firewall restrictions, and user issues not replicable by the event technical team.

 Refunds for cancelled performances/events must be obtained from the point of purchase. Please note ticket booking fees are non-refundable.

 Ticket promotions or special offers are subject to availability, and may be withdrawn at any time. Retrospective discounts cannot be applied to existing bookings.

 Management reserves the right to alter or change the event programme or content at any time.

 Please check your ticket/s on receipt carefully and contact us immediately if there is a mistake.

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